You’ve got a packed calendar, a nonstop inbox, and maybe even a waitlist. But if your client list feels more like a burden than a blessing, you’re not alone. Many tax professionals find themselves weighed down by clients who are difficult, unprofitable, or simply not a good fit. What if the secret to a more profitable and fulfilling practice wasn’t more clients—but better ones? In this article, we will explore a simple, strategic framework to reshape your client base—one that leads to higher revenue, fewer headaches, and greater job satisfaction. From identifying red flags to implementing screening tools and disengaging with misaligned clients, these steps can help you build a practice you actually enjoy.
Assessment Statutes and Document Retention Best Practices
Amber Gray-Fenner, EA NTPI Fellow USTCP
When it comes to document retention, my guiding policy is “If I don’t keep it, it can’t be stolen or subpoenaed.” That sounds cynical, but there’s truth in it. The smaller your data “surface area,” the less you have to manage in the event of a data breach (or, if you hold paper documents, in the event of a fire or break in). And, if a client or former client gets really sideways in divorce or criminal court, being able to say “I have a policy in place and I don’t keep records longer than three years” can provide you with a measure of peace. But what should your policy be? It depends, but relevant assessment statutes are a good place to start. This article reviews the IRS rules for assessing tax and provides some best practices for developing document retention policies for return preparation documents in your practice.
