As our accounting landscape changes, we remain competitive by more than just number crunching. As accountants, we must cultivate strong client relationships to foster trust, loyalty, and long-term partnerships. We need to track data points that are traceable, comparable, and sharable with the rest of the team members assisting our clients. Client Relationship Management (CRM) systems offer accountants a powerful tool to streamline processes and enhance overall client satisfaction.

Kwong v. United States: A Pandemic-Era Decision That Could Reshape Tax Deadlines, Penalties, and Refund Opportunities
The 2025 court decision, Kwong v. United States, is quietly gaining traction among tax professionals for exactly these reasons. Its implications could be far-reaching, potentially opening the door to refund claims, penalty abatements, and revived tax deadlines that many assumed were long closed. But there’s a catch: the opportunity to act may be time-sensitive, and the window to preserve claims could begin closing in just a few short weeks. Here’s what the court actually decided and why it matters now.


